Welcome to NTS

Network Technical Services (NTS) provides hands-on technical assistance to the states public schools including the planning, installation and maintenance of equipment to receive ITV/ETV programs. NTS equips and maintains thirty-five regional
Distance Education Learning Centers that are operated by the local school districts. NTS also maintains satellite reception equipment at public schools, higher education institutions, public service network member sites and numerous state and local government sites.

TROUBLE TICKETS

Please note our new Phone Support Hours:

Monday - Friday (9:00am - 3:30pm)
In State long distance 1-800-922-4848
Local and out of State 1-803-737-3360

If you are having a problem with your reception and you are a public school or member institution, please submit a Trouble Ticket by selecting the link:
SUBMIT a TROUBLE TICKET

If you are having a problem with your home or cable reception, please contact ETV’s Broadcast Manager at the following link:
CONTACT ETV's Broadcast Operations

To check on the status of your Trouble Ticket, please click on the link:
CHECK the STATUS of a Trouble Ticket

Satellite Resources

• Find a Satellite Receive Site in Your County
• Satellite Support and Technical Specifications
  News Flash! The South Carolina Channel is now on 315. The Open circuit is now on 316. The Upper Carrier is no longer active. Please click th link above and view the new
  satellite signature if tuning your own dish. Active channel are now 301-316.

Media Center Resources

• Contact Your Local DELC
• StreamlineSC
• Troubleshoot your Satellite or BDS Problem
• Equipment Lists for School Media Center Studios
• Media Links
• Take a look back at classroom TV's (22" Giant Screen?) (PDF 1.5MB)

DELC Resources and STATE CONTRACTS for AV Equipment

• Broadcast Origination Sites (Sites that can broadcast to ETV in Columbia)
• Origination Sites Standard Operating Procedure (Word) (PDF)
• Sony RDR-HX900 Basic Operating Guide (PDF)
• State Contracts and Vendors NEW CONTRACTS !!!
• Looking for a PC-to-TV Scan Converter to show on a large screen TV?

Engineering Resources

• NTS Specifications and Drawings
• Drawing of typical school media center ITFS and Satellite connections
• Drawings of media center BDS, studio, and editing system wiring configurations