South Carolina ETV
NTS - Typical Problems and Solutions
| Problem | Symptom | Solutions |
cannot see satellite receivers on TV set |
TV cable-ready? if yes If not, you must connect a cable-ready VCR to TV and use VCR's tuner to receive the satellite receiver channels (14-25) |
set TV to CCTV, CATV, or CABLE on tuner input
program channel into TV with Autoprogram function manually ADD channel with menu function |
cannot record satellite on VCR |
VCR cable-ready? if yes If not, you must feed satellite channel through another VCR which has a cable-ready tuner and tune second VCR/TV to playback channel of cable-ready VCR |
same as above
If you have an A/B switch on input to VCR, check for correct position of switch, then tune VCR to channel your satellite receiver normally comes in on on your house system ( for example, 15, 16, 17, or 19 ) |
no audio on satellite channel |
1-Green signal light?
2-RCA cable connected to L ch of receiver? 3-Audio level turned up on modulator? |
check MUTE on sat rx
check VOL on sat rx reauthorize receivercheck connections at sat rx AND modulator, replace cable if necessary check AUDIO CARRIER knob on front of modulator |
can't get commercial cable into classrooms |
only getting ETV channels in classrooms | check for proper position of A/B Switch IF YOU HAVE COMMERCIAL CABLE coming into your school |
clock on satellite receiver is wrong |
green signal light?
if no green signal light |
channel up or down, let sat rx lock on another channel, tune back to desired channel 2-disconnect power for 45 seconds, reapply, look for Green Signal light remap sat rx- click here for instructions |
satellite picture keeps going to black |
is it raining there? is it raining in Columbia? |
sat rx is susceptible to RAIN FADE-rain in either location can cause a problem...check signal after weather clears is there something obstructing view from dish? Call SCETV-your dish may need to be peaked |
no ITFS signals |
all other channels okay? |
bad downconverter call SCETV-your technician will have to check system |
no channels in classroom |
all channels? |
check for AC power to HEADEND equipment-sometimes there is a circuit breaker for the power to the room OR to the outlet your headend may be plugged into-call your house electrician to check power for you |
buzz in audio on some channels |
all channels? just one channel? |
Call SCETV-technician will have to come and adjust levels on modulators check AUDIO CARRIER knob on modulator-may be too high |
some channels are noisy on VCR/TV |
manual tune? |
fine tune channel into VCR/TV with tuning function |
channel not showing up on system |
check power to modulator for that channel call ETV- modulator is defective |
|
blue screen when looking at channel through VCR |
VCR is not tuned to the channel properly. Make sure VCR is set to CABLE, CCTV, CATV and channel is ADDED to VCR (see above) |
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South Carolina ETV
1101 George Rogers Boulevard
Columbia, SC 29201-4761
Phone: 803-737-3545